Email is to be used as the primary method for contacting the department, particularly for requests that cannot be handled quickly.
There are three emails which can be used to contact us as a department:
This method is not recommended for contacting the department directly, however it may be used for discussion and debate about certain topics such as new ideas, new policies, etc.
This Discord is used for communication between ATC Operations (HQ and Div) and other departments for collaboration regarding certain projects.
To be used for quick questions/support queries that can be answered by department or division staff at short notice. Please do not direct message staff with requests, use the relevant channel for your division or region and your regional advisor will be in touch with you ASAP.
Regional Advisors are as follows:
| Region Number | Region 1 | Region 2 | Region 3 | Region 4 |
| Region Advisor | (AOA1) | (AOA2) | (AOA3) | (AOA4) |
| Divisions | AR | AT | DZ | XE |
| BR | XB | AO | XG | |
| CL | CZ | HR | IN | |
| CO | FR | EG | ID | |
| CU | DE | GE | IR | |
| DO | HU | GR | TH | |
| XC | NL | IT | XY | |
| MX | XN | MA | XM | |
| XA | PL | PT | XO | |
| PE | RO | SN | XR | |
| UY | SK | SI | SA | |
| VE | UA | XZ | ||
| XS | XU | ES | ||
| XT | SD | |||
| CH | ||||
| TN | ||||
| TR |
NB: Regional Advisors are for Discord use only, the AOD, AOAD and any AOA will reply to your requests in all other channels.