¶ ATC Operations Director and Assistant Director Job Description
Line Manager: Executive Director for Operational Services (EXDO) and Executive Assistant for Operational Services (EXAO)
Description: Responsible for ATC operations within the network.
- Manage the operation of the HQ ATC Operations Department: workflows, processes, procedures, standards and checklists.
- Define and delegate tasks and projects that increase the quality and experience on the network from an ATC perspective.
- Guarantee support for users and staff members.
- Devise and conduct selection processes, appoint new department members and onboard them into the department.
- Define standards and quality requirements for any content developed by the ATC Operations Department.
- Determine the best course of action in cases of conflict or inaction.
- Devise ways to help divisions lacking resources to complete their roles.
- Establish department communications policies.
- Develop and maintain ATC Operations regulations up to date, proposing new changes when required to Operational Services in line with new developments, ensuring that divisions and IVAO users understand the regulations in a practical way.
- Develop documentation for the use of tools and websites.
- Develop the standard for ratings and licences together with the Training department.
- Liaise with other departments on areas of shared interest.
- Liaise with Development Operations and work with them for the development of websites and additional tools.
- Liaise with Flight Operations for common projects and decisions affecting pilots.
- Train and support AOAs in their duties.
- Ensure implementation of the Strategy Document items for the ATC Operations Department.
CONTACT ME