Line Manager: Public Relations Director (PRD)/Public Relations Assistant Director (PRAD)
Description: Managing and leading the Community Engagement and Creator Partnership team.
Community Engagement (CEx) responsibilities and duties:
- Responsible for the daily management, moderation and activity of IVAO’s Family Discord and Forum.
- Promoting the IVAO Community Spirit by creating conservations and responding to member’s input and general queries guiding them to the right requirements where required.
- Feedback any recurring questions or concerns to relevant departments which will assist with a smoother experience.
- Organise screenshot contests and competitions on the Forum to engage with the community.
- Analyse and provide reports on how the community is reacting to IVAO on other social platforms and/or on major announcements to the Community Engagement Manager (CEM).
- Monitor our community’s trends and report popular platforms and distributors to the Community Engagement Manager (CEM) accordingly, to ensure perfectly aligned partner growth.