¶ Flight Operations Director and Assistant Director Job Description
Line Manager: Executive Director for Operational Services (EXDO) and Executive Assistant for Operational Services (EXAO)
Description: Responsible for flight operations within the network.
- Manage the operation of the HQ Flight Operations Department: workflows, processes, procedures, standards and checklists.
- Define and delegate tasks and projects that increase the quality and experience on the network from a pilot perspective.
- Guarantee support for users and staff members.
- Devise and conduct selection processes, appoint new department members and onboard them into the department.
- Define standards and quality requirements for any content developed by the Flight Operations Department.
- Determine the best course of action in cases of conflict or inaction.
- Devise ways to help divisions lacking resources to complete their roles.
- Establish department communications policies.
- Develop and maintain Flight Operations regulations, proposing new changes when required to Operational Services in line with new developments, ensuring that divisions and IVAO users understand the regulations in a practical way.
- Develop documentation for the use of tools and websites.
- Develop the standard for ratings and licences together with the Training department.
- Liaise with other departments on areas of shared interest.
- Liaise with Development Operations and work with them for the development of websites and additional tools.
- Liaise with ATC Operations for common projects and decisions affecting pilots.
- Train and support FOAs in their duties.
- Ensure implementation of the Strategy Document items for the Flight Operations Department.
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