Line Manager: Development Operations Director (DOD) / Assistant Director (DOAD)
Description: Leading the Server Administration team to lead and maintain IVAO’s server environment.
Server Administrator (SAx) responsibilities and duties:
- Install and configure new servers based on IVAO needs.
- Manage and monitor the network and communication between servers.
- Troubleshoot issues and outages on the IVAO Network.
- Ensure data security through access controls, backups, firewalls, etc.
- Build and maintain the network and server documentation.
- Configure and maintain accesses to the IVAO infrastructure.
- Keep the systems up to date using update policies.
- Monitor the performance and ensure good health of the infrastructure.
- Manage and monitor the automated scheduled tasks.
Server Administrator Manager (SAM) responsibilities and duties (in addition to SAx):
- Liaise with other Team Managers within the Development Operations Department to ensure an efficient experience for IVAO members where necessary.
- Coordinate the need for additional members of the Server Administrator team with your Line Manager(s).
- Receive, sift and interview candidates for the role of Server Administrator (SAx).
- Monitor the performance and activity of current Server Administrator team members.
- Create dialog with ineffective members of the Server Administrator team to discuss their inactivity.
- Coordinate the removal of a Server Administrator team member where they have not positively adjusted to written communication from you with your Line Manager(s).
- Provide regular updates to your Line Manager(s) with activity and statistical reports regarding Servers.
- Communicate ideas or new possibilities to your Line Manager(s) where IVAO can offer a better or streamlined experience to its members.
- Assess the Server Administrator Team on a regular basis to ensure its motivation.
- Regularly check the accesses to the IVAO network to ensure security integrity.
- Attend, as necessary, Development Operations meetings as a representative of the Server Administrator team.
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