Since discontinuing some website services, the HQ Flight Operations Department has provided an alternate procedure for new virtual airliners certification until further notice.
First of all, make sure to comply with all requirements for certified VA. Then, the Founder/CEO only has to send an email to the desired division flight operations department at the following email
XXemail@example.com stating your intention to register.
Replace XX with the 2-letter code of desired division. If unable to find the division codes, please check the following webpage: ivao.aero/divisions.
In the initial email, don't forget to mention your name, VID, and the website of your virtual airliner.
First, the divisional flight operations will review your application in depth. They might ask you for a few changes, especially on your website. When Division FO gives the green light, the Senior Flight Operations department will review the essential requirements and validate the application.
Depending on the number of pending airlines in the backlog, it might take a few weeks. Make sure you reply quickly to your divisional FO!
The reference for both cases evaluation is ICAO DOC8585.
All change requests are via email (ticket) at firstname.lastname@example.org. Don't forget to mention your VA ID. Only the CEO with the same email address as the registered may send the request. Changes might be a website address, email contact address, logo change, etc.
No email sent to the personal addresses of FO members will be considered to facilitate the follow-up process.
As for any other changes, you should send an email (ticket) to email@example.com, complying firmly with the steps:
STEP 1: Make sure the proposed new CEO is suitable and complies with IVAO R&R.
STEP 2: The current CEO sends an email including the proposed new CEO's name, VID, and VA ID.
STEP 3: The new CEO must also send an email from his personal email registered on the network, mentioning he accepts the CEO duty.
A division transfer request is simple and easy. Contact your new (desired) division, the current division, and the Senior Flight Operations department.
Please follow and execute the following steps:
Replace XX with the 2-letter code of the target (new) division. Replace YY with the 2-letter code of your present division (information only). If unable to find the division codes, please check the following webpage: ivao.aero/divisions.
STEP 2: Make sure to add
firstname.lastname@example.org as CC (Carbon Copy).
STEP 3: Write in the subject line the following title: Division transfer name of the virtual airlines (id).
STEP 4: Write why you would like to transfer to another division in your email.
The new division must provide a decision about the transfer, whether accept or not the transfer.
Be proactive. If your website is down for a short period or the CEO is unavailable, always contact us and your divisional flight operation department. We'll find together a solution that preserves everyone's interests. It's always easier to find a solution if you have been proactive than if either we or the divisional FO finds out your discrepancies first.
Currently, the VA System is withdrawn and not in use anymore, so no flight report is needed.
We do not proceed to VA registration. Contact the VA's Staff member, and they have the right to register you in their VA.
We do not proceed to VA de-registration. Contact the VA's Staff member, and they have the right to register you in their VA.
Rules and Regulations say that a Certified Virtual Airline must comply with GDPR. Technically, what does it mean?
IVAO takes very seriously all matters regarding privacy and policy. By certifying a Virtual Airline on IVAO, there are a few rules that we expect to comply with.
We realize that GDPR is a big subject, and no one must be a lawyer to be the CEO of Virtual Airlines.
To make it simpler, for VA certification, we will focus on those points :
Those restrictions only apply to public access to the website. Once pilots are logged on, those restrictions are waived.
My Virtual Airlines is not registered in Europe. Do I have to comply with GDPR too?
IVAO is an NPO based in Belgium, and IVAO must comply with GDPR.
By certifying a VA with IVAO, a partnership is linked together, and pilots from all over the world can reach your VA, and we guarantee a certain level of quality.
This is why we request that all VA around the world, whatever the country, also comply with European standards.